This Privacy Policy ensures that personal data of users of the website mozaik-travel.com is processed in accordance with the Personal Data Protection Act, as well as the applicable provisions of the General Data Protection Regulation (GDPR). Our Privacy Policy applies to all services whose usage involves the processing of personal data and allows you to learn how we process your personal data when using our website.
Mozaik Travel d.o.o. is committed to protecting all the information it collects and stores about you. By using our website, users accept that their data will be used in accordance with this Privacy Policy. Mozaik Travel collects only the minimum amount of information necessary to provide quality service. This Privacy Policy outlines all processes that may result in the collection of your data. Your visit to our website implies your consent to the collection of such information.
Mozaik Travel may collect the data you send to us through contact forms on our website, including, but not limited to: name, surname, address, phone number, email address, date of birth, as well as other information you may leave when filling out a questionnaire or registering on our website. Additionally, we collect data about your interests and preferences regarding our travel offers.
The data we collect is primarily used for processing your requests and providing the requested services. Additionally, we may use the data for:
Sending notifications and confirmations about bookings.
Informing you about new offers, promotions, or events via our newsletter.
Improving our services and customizing content based on your interests.
We take all standard precautionary measures to protect your data and prevent unauthorized access. If necessary, we may request additional identity verification to ensure the accuracy of user data.
Mozaik Travel is committed to not sharing users’ personal data with third parties, unless legally required (e.g., to government authorities) or if the user explicitly agrees to such sharing. If such a situation arises, the user will be notified and their consent will be requested. We may occasionally share general information, such as statistical data about website visitors or completed forms, but never in a manner that allows for the identification of individual users.
Mozaik Travel guarantees the application of all appropriate security measures to protect personal data, including password-protected access to data, encrypted transfer channels for sensitive data, and other technical protection measures. However, despite all efforts to ensure security, we cannot guarantee that there are no security vulnerabilities beyond our control.
This Privacy Policy may be periodically updated, so we encourage you to check if you are familiar with the latest version. In the case of significant changes, users will be notified through our website, and the new changes will be effective at least 30 days after they are posted. If you continue to use our website and services after the changes are applied, it will be assumed that you have accepted the updated Privacy Policy.
For any questions, requests, or complaints regarding the implementation of this policy, or to exercise your rights related to the protection of personal data, you can contact us via email at info@mozaik-travel.com, with the subject “Contact Person for Data Protection.”
Mozaik Travel d.o.o.
Terezija bb, 71000 Sarajevo, Bosnia and Herzegovina
